Mediation is understood as a voluntary process of conflict resolution. Trained mediators act as neutral third parties and support the parties involved in the conflict in resolving their dispute amicably. They are equally committed to all parties, are independent of their interests and ensure that the mediation process is fair, transparent and efficient. The parties decide for themselves about their options and the results.
A first, non-binding meeting or a sparring session on possible approaches? Take the first step.