Matias Rajkay
MATHIAS RAJKAY
Senior Consultant | Project Manager
Mail: office@36degrees.org
Tel.: 43 5 036 01
Working languages:
German | English | Hungarian | Dutch | Spanish
work focuses
- Customer Centricity: Analysis, development and improvement of all customer-related processes in marketing, sales and service
- Accompanying change processes: confidence and energy when patterns change.
- Process optimization: Alignment of internal processes, elimination of bottlenecks, dismantling silos and development of meaningful key performance indicators
- Integration and data management: Optimization of the EAS environment in terms of data sovereignty, process timing and efficiency
- Management of international projects: Solid project management in a multicultural and international environment, from analysis to design and development to roll-out.
Customer centricity is becoming increasingly important in today's fast-moving world. Modern CX approaches go far beyond traditional CRM and sales approaches and ensure a loyal customer base!
professional experience
- •Many years of experience as a management consultant and project manager
- •Managing director of several IT group subsidiaries in Eastern Europe and France (stays abroad in France and Hungary)
- Vice President of an international process consulting company
- Several years of experience in various management positions in the areas of product marketing, product management and knowledge transfer.
Training
- PMO training (Kayenta)
- Various management and sales courses from NCR, Compaq Computer, Digital Equipment
- mechanical engineering studies (GH Siegen)
- computer science studies (TU Munich)
- Active member of the Association of German Engineers (VDI), Customer Service Association Germany (KVD) and German Society for Quality (DGQ)
Would you like to discuss your project?
A first, non-binding meeting or a sparring session on possible approaches? Take the first step.
